Say goodbye to neck pain and tension with the Smart Neck Massager, your portable solution for daily stress relief. Designed for modern lifestyles, this advanced massager combines electric pulse technology, targeted heat therapy, and ergonomic comfort to provide a relaxing, therapeutic experience anytime, anywhere.
Whether you're working long hours, studying, or dealing with daily physical strain, this U-shaped neck massager promotes blood circulation, relieves muscle tightness, and helps reduce stress across the neck and shoulders.
Key Features & Benefits:
✅ 5 Massage Modes & 16 Intensity Levels – Customize your massage experience to match your needs, from gentle relaxation to deep relief.
✅ Soothing Heat Compress – Constant temperature heat (≈42°C) promotes blood flow and enhances muscle recovery.
✅ Ergonomic U-Shape Design – Conforms to your neck's natural curve for 360° massage coverage.
✅ Cordless & Rechargeable – USB-powered, lightweight, and wireless – perfect for travel, work, gym, or home.
✅ 15-Minute Auto Shut-Off – Safety timer ensures proper use and prevents overuse.
✅ Ultra-Light & Stylish – Wear it comfortably during reading, working, shopping, or commuting without feeling bulky.
✅ Remote Control Included – Easily switch modes, adjust intensity, or turn on heat with a simple press.
How to Use:
Wipe neck with a damp towel before use to enhance conductivity.
Turn on the device and select desired mode/intensity (start at low level).
Use 2–3 times daily for 15 minutes each session.
Note: A mild electric sensation is normal during use.
What’s in the Box:
Important Safety Tips:
Charge fully before first use
Do not use if you have a pacemaker or metal implants
Avoid use if you have skin sensitivity or impaired heat sensation
Not recommended for use in water, during sleep, or by children
Stay relaxed, focused, and pain-free — wherever life takes you. The Smart Neck Massager brings comfort and wellness right to your neck, anytime you need it.
Processing Time
All orders are processed within 1 business day after your purchase is confirmed. You will receive a confirmation email once your order is being prepared for shipment.
Shipping Time
Shipping typically takes 2 to 5 business days, depending on your location. Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Shipping Confirmation & Tracking
Once your order has shipped, you’ll receive a tracking number via email to monitor your delivery status.
Delays & Responsibility
Al Moosa Trading Co is not responsible for delays caused by the shipping carrier or events outside our control. Risk of loss transfers to the customer upon handover to the carrier.
For any questions about your shipment, contact us at almoosatradingco@gmail.com
We offer a 30-day return policy from the date you receive your item. To be eligible, items must be unused, in their original packaging, with tags attached, and accompanied by a receipt or proof of purchase.
How to Start a Return
To initiate a return, contact us at almoosatradingco@gmail.com. If your return is approved, we will provide a return shipping label and instructions. Please do not send items back without prior approval.
Exceptions
We do not accept returns on sale items, gift cards, perishable goods, personalized products, personal care items, hazardous materials, or flammable liquids. For damaged, defective, or incorrect items, please contact us immediately upon delivery.
Refunds & Exchanges
Once your return is received and inspected, we’ll notify you of the refund status. If approved, refunds will be processed to your original payment method within 10 business days. For EU customers, a 14-day cancellation period applies. For exchanges, please return the item and place a new order.
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